- #Review internet filtering software mac os
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- #Review internet filtering software android
- #Review internet filtering software software
- #Review internet filtering software trial
There was no response or resolution from McAfee. The one customer review was a complaint about not having authorized automatic billing. McAfee has three listings with the Better Business Bureau, two of which are the same, but only one customer review, no accreditation and no rating. But an inquiry into the confusion of features on different platforms took about 20 minutes to complete, with the representative having to check with a higher-level team twice to get the correct answer. We were able to connect with chat in about 2 minutes.
The page claims support is available 24/7.
That link only leads to a simple contact form where you submit your description and then wait for the page to refresh showing you a button to initiate chat. On the direct contact page there is yet another list of categorized support options, now including social media, but, again, the "submit a case online"īuried below the scroll line.
That site presents a lot of self-help and community-based options up front, but buries the contact Support button below the scroll line. Support is available only via a McAfee general support portal website for all its products and not just for Safe Eyes. The truly iOS-only features seemed to be reports of time usage limit violations on texting, phone or other apps that aren't blocked by Safe Eyes and seeing the last known location of your family member's device.
#Review internet filtering software android
On iOS you can be alerted in an activity feed when a child tries to uninstall Safe Eyes or disable features, but Windows and Android also show a list of installed apps for each device.
#Review internet filtering software for android
For example, on iOS you can use "geofencing" to define "places" to send automatic notifications when your child arrives at or departsįeatures are also listed for Android and Windows. A link on the page specifically for iOS devices noted that the experience on Windows and Android devices differs from iOS because iOS is more advanced. However, we found that some of the iOS-only features it lists are "checked" on the three-column list. Receive automatic alerts when kids arrive or leave a known place.When we reviewed the website, we found a three-column list of features which said the ones common to all platforms include: If there is any kind of exception needed for a particular rule, you can allow your child to request extra app time or access blocked apps or websites.ĭon't be surprised if you're confused as you try to figure out what Safe Eyes offers. If you have a need to set rules and timeframes for access on a device, website, or app, you can use pre-defined age-based rules and customize them based on each child's needs. So, for example, if your child is away from home going to the movies with friends, you'll get an alert when they arrive. Safe Eyes lets you see each device's activity, including websites and applications accessed as well as the device's current location and places where the child used its check-in feature.
#Review internet filtering software trial
There is a 30-day money-back trial available if you want to see whether it will work for your family. The difference in name and price and which platforms were available at each price was a little baffling. The alternative was $69.95 per year bundled with McAfee Antivirus for We found the name and pricing a little confusing because another McAfee website advertised McAfee "Safe Eyes" and the cost at $49.95 per year for up to 3 computers, but with no Android or iOS available. Or you can buy the Windows-only $8.33 per month plan, billed annually. You can get the mobile app for $9.99 per month, billed monthly.
#Review internet filtering software mac os
Mac OS devices seem to have been left out of their offering at this time, which is unfortunate since Mac is becoming a more popular platform than Windows for family computing. Safe Eyes is available for Windows, iOS and Android devices.
#Review internet filtering software software
You may have even purchased and configured the Safe Eyes software McAfee publishes to help you filter and monitor your kids' activities online. You may recognize the name McAfee from the familiar anti-virus software installed on most new computers.
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